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At TerryWhite Chemmart, we care about customer satisfaction

If you experience an issue with our service or simply want to get in contact with us, please connect with us through our customer service hotline or click on 'email us' below.

(Monday – Friday; 8:30am – 5pm AEST)

At TerryWhite Chemmart, we care about customer satisfaction

If you experience an issue with our service or simply want to get in contact with us, please connect with us through our customer service hotline or click on 'email us' below.

(Monday – Friday; 8:30am – 5pm AEST)

Store Locator

If your query is related to stock availability, online order or booking, please reach out to your local TerryWhite Chemmart directly.

All store contact information can be found, HERE.

Product recalls

Nestlé - Alfamino Infant Formula (0-12 months) 400g

Batch Numbers and Expiry Dates:

  • Use by date 17.04.2027, Batch number 51070017Y2
  • Use by date 18.04.2027, Batch number 51080017Y1
  • Use by date 28.05.2027, Batch number 51480017Y3
  • Use by date 29.05.2027, Batch number 51490017Y1
  • Use by date 22.07.2027, Batch number 52030017Y1

Refer to the bottom of the tin for Use by date and Batch number details

Supplier Running the Recall: Nestlé Australia Ltd

Reason for the Recall: This recall is due to the potential presence of toxin (cereulide) contamination, a substance produced by the Bacillus cereus microorganism.

Hazard to Consumers: Food products containing cereulide may cause illness/injury if consumed.

What Consumers Should Do: Affected products should not be consumed. Consumers should return the product to the place of purchase for a full refund. Any consumers concerned about their health should seek medical advice.

Download recall as PDF

Alula Gold Reflux 900g AND Alula Gold Colic & Constipation 850g

Alula Gold Reflux 900g

Batch Numbers and Expiry Dates:

Alula Gold Reflux

Use By 17/03/2027, Batch 8000003387

Alula Gold Colic & Constipation 850g

Batch Numbers and Expiry Dates:

Alula Colic & Constipation

Use By 17/03/2027, Batch 8000003407

Supplier Running the Recall: Sanulac Nutritionals Australia Pty Ltd

Reason for the Recall: This recall is due to the potential presence of toxin (cereulide) contamination, a substance produced by the Bacillus cereus microorganism.

Hazard to Consumers: Food products containing cereulide may cause illness/injury if consumed.

What Consumers Should Do: Consumers should not eat this product. Consumers should return the product(s) to the place of purchase for a full refund. Any consumers concerned about their health should seek medical advice.

Download recall as PDF